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Item arrived in a different shade than advertised 2025-11-19T14:33:29+00:00

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  • santiqery
    Post count: 0

    A clothing order showed a color on the website that looked noticeably different from what arrived. Lighting differences can matter, but the variation felt too large to ignore. Before requesting an exchange, it helps to frame the issue neutrally.

    shaolino
    Post count: 0

    Placing the online product image next to a real photo taken in similar lighting makes the discrepancy easier to illustrate. When reaching out, including Guess customer service identifies the proper context instantly. A clear comparison often leads to a quick exchange or explanation of product variations.

    gtyar
    Post count: 0

    Honestly, I didn’t think anyone would explain it that well. You made it sound so simple when it felt super complicated. Much appreciated!

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