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200310 input voltage problem 2018-07-12T18:27:52+00:00

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  • Dave Venne
    July 12, 2018 at 6:27 pm
    Post count: 0
    #30045 Reply |

    I purchased a 200310 from Amazon. When I use 12.9VDC as input it appears to work very well, but when I use 58VDC as input the unit appears to be dead.  Can you tell me what might be wrong? Thanks!

    Drok
    Keymaster
    July 13, 2018 at 10:07 am
    Post count: 2971
    #30047 Reply |

    Dear customer,

    Thanks for your message.

    Would you please tell us more details? How is it when input DC58V? If you can, could you please take a video to let us check the problem carefully? You can share us Youtube video or send it to our service email(service@droking.com)

    Wait for your reply sincerely.

    Best regard.

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