I had a flight cancellation last minute and the rebooking process was a total disaster because the airport staff were overwhelmed with hundreds of passengers. I needed a way to reach the ticketing office directly to see if I could get a seat on a partner airline instead of waiting for two days. Finding the details at alitalia phone number allowed me to call the international desk which was much less crowded than the local lines. I managed to get a seat on a morning flight and finally made it home to my family. It was a long journey but having that direct phone number was a total game changer for me.