Chicos order missing discount code

[Kane July 16, 2025 at 12:16 pm Post count: 0]

#125466 Reply |

Applied a store-wide promo code at checkout on Chicos, but the final total didn’t reflect the discount even though the code was valid. I submitted their online support form with my order number and a screenshot of the cart page, yet no response arrived. Has anyone had a Chicos discount fail to apply and eventually received the correct pricing? I’m eager to know which exact details prompted their team to honor the code.

[santriz July 16, 2025 at 3:27 pm Post count: 0]

#125473 Reply |

To secure the right discount, I collected my order number, the exact promo code, and a screenshot of the full cart before reaching out. Posts in chicos threads showed that support teams acted quickly when all three details appeared together in one clear message. I sent a single request with those elements plus a brief note explaining the missing discount. Within twenty-four hours, chicos customer service replied, applied the promo retroactively, and sent an updated invoice. Providing the complete promotional context up front enabled a swift and accurate correction.

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