Hoping to move things forward, I noted the creditor’s name, the date of the late payment entry, and a screenshot of my credit report before reaching out. Searching real experiences at https://credit-genie.pissedconsumer.com/review.html revealed that support teams respond fastest when those three details are submitted together. I sent one concise message combining the creditor, the exact entry date, and the report image. Within thirty-six hours, Credit Genie support replied to confirm they had forwarded the dispute to the credit bureau and shared an estimated resolution timeline. Providing complete dispute context in a single submission triggered a prompt and informative response.