Credit Karma credit alert oddity?

[Kally June 18, 2025 at 2:26 pm Post count: 0]

#125049 Reply |

My Credit Karma account unexpectedly flagged a large new inquiry even though I’ve made no applications recently. The alert appeared in app notifications, but tapping it doesn’t reveal any details or inquiry source. I tapped the feedback option in the app, yet haven’t seen any explanation. Has anyone faced a mysterious inquiry alert and gotten clarification? I’m hoping someone will share how they got the company to explain it clearly.

[Faraon June 18, 2025 at 5:30 pm Post count: 0]

#125056 Reply |

This kind of puzzling alert popped up for me too, so I looked over credit karma reviews and noticed several users mentioned that support responded more quickly when the insecure alert was paired with screenshots of the notification and a timeline of recent financial actions. I took that advice—sent a concise message noting the date, type of alert, and attached the notification image—then highlighted that no applications were submitted on my part. A couple of days afterwards, I received a detailed reply explaining the alert was triggered by a soft pull used for an insurance offer and isn’t visible on credit reports. They also offered a walkthrough showing how to opt out of similar alerts in future. Providing clear evidence alongside a calm note brought clarity and peace of mind.

[Jamiel June 23, 2025 at 8:45 am Post count: 0]

#125104 Reply |

Can’t thank you enough for this. I’ve been asking around and no one gave me anything useful until I saw your reply. You’re the real MVP for real.

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