Hello Jeremy Yeak,
Thanks for writing in.
It’s regretted to hear that. To check what wrong is, would you please tell us more details about your operation? For example, what do you use it for? How did you set it before?
It would be appreciate if you can take a short video to show us the problem.
You can upload it on YouTube and then share us the link.
With more information, we can find out problem more quickly.
Best regards.