A clothing order showed a color on the website that looked noticeably different from what arrived. Lighting differences can matter, but the variation felt too large to ignore. Before requesting an exchange, it helps to frame the issue neutrally.
Placing the online product image next to a real photo taken in similar lighting makes the discrepancy easier to illustrate. When reaching out, including Guess customer service identifies the proper context instantly. A clear comparison often leads to a quick exchange or explanation of product variations.