Good topic. I’ve actually gone back and forth on this depending on the service. For quick, low-cost stuff, prepayment doesn’t bother me much. But with detailing or anything more “subjective,” I strongly prefer paying after completion. A few months ago, I booked a mobile detailing service that only charged once the work was done, and it changed my whole perspective. I could walk around the car, point out small things, ask questions, and only then pay. That alone reduced a lot of tension. What I liked was that the service felt more accountable — the crew knew payment depended on the final result. I used a local service similar to what’s described on detaily.ca , where the idea is simple: no pressure upfront, you see the result first. It didn’t feel salesy, just practical. From the provider’s side, I get why prepayment exists — no-shows are real. But as a customer, post-payment builds trust faster, especially for premium services where expectations vary. If a company is confident in their work, this model actually becomes a quiet signal of quality rather than a marketing trick.
morrowinemonett
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eneria1991
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