Hello Brad,
Thanks for writing in.
As per you description, we find this item 2001801002, please check if it is correct.
Could you please tell us how much the actual input current is? Do you mean the item power off or just turn off output after 3-5 seconds?
If possible, could you please kindly show that by video? In that way, we can check it more carefully.
You can try to share us Youtube video or send video to Service@droking.com
Best regards.