A commuter discovered earbuds dead mid-ride and needed a fast swap before work; clear evidence was prepared: close-up photos of the fault, the serial number, the order confirmation and a short fault clip. That packet was uploaded at https://raycon.pissedconsumer.com/review.html , including a stated remedy preference and the purchase date. A case agent asked for the batch code, authorised a prepaid return label, and offered either a priority replacement or an immediate refund. Tracking and brief status emails followed until the swap arrived. The key moves are crisp timestamps, SKU or serial, and a single clear remedy request so agents act without back-and-forth.
salamika
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