Royal Caribbean refund follow‑up success?

[Kally June 18, 2025 at 3:29 pm Post count: 0]

#125052 Reply |

Booked a cruise and had to cancel due to a family emergency. I used Royal Caribbean’s contact form to request a refund or credit, but never received confirmation—or any follow-up. I’m worried the request got lost. Has anyone managed to get a clear response or refund after using that form? Wondering which approach finally worked to move things forward.

[Faraon June 18, 2025 at 5:45 pm Post count: 0]

#125059 Reply |

Back in March, my cancellation didn’t register in their system despite submitting the request on time. While checking royal caribbean reviews, I found that multiple travelers resolved the issue by including booking ID, cancellation date, and method of payment in one clear support message—plus attaching proof of submission if available. I followed that format and added a screenshot of the cancellation page. That same day, I received a confirmation with a refund estimate and cruise credit option. Providing every relevant detail in a single message seemed to prompt a faster internal review and response from their team.

[Author]

Posts