Hello Ryan Kennard,
Thanks for writing in.
We can’t click on the link, would you please send it again?
Did you test it wiouth load at that time? To check problem more carefully , is it convenient for you to take a short video to show your operation?
You can send it to service#droking dot com ( please replace # with @).
With your help, we can find out solution for you as soon as possible.
Best regards.