Hello Michael,
Thanks for writing in.
Before connecting battery to output terminals, our regulator show input is 20.3v, is it right?
And aftering setting voltage and turn on output, how is it when no load? We want to know if votlage drops after connecting battery.
If you can, could you please take a video to show your operation? That will be more helpful for us.
You can share us vidoe link here or send attachment to our service email(service@droking.com)
Best regards.