Hello David Childs,
Thank you for writing in.
We are sorry to hear that.
What kinds of powerpower cord do you receive?
Could you please send us the order ID for confirmation?
If you can, please take some pictures to show the item your receive.
You can send pictures to our service email: service#droking dot com ( please replace # with @)
We will find solution for you as soon as possible.
Best regards.