You are here:>>Wrong product delivered
Wrong product delivered 2017-04-11T14:49:25+00:00

Home › Forums › Voltage Regulator Support › Wrong product delivered

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Dimitri
    April 11, 2017 at 2:49 pm
    Post count: 0
    #15081 Reply |

    Hello,

    I ordered a DC/DC converter for 12v to 7,5v 3A max via Amazon.(the one in an aluminium case)
    The sheet on the packing also tells me there should be the right product inside but upon unpacking i saw what i really got.
    15W DC/DC converter 12v in 5V3Aax out in a plastic case and usb mini on output.

    I really need the ordered converter until tomorrow so i can assemble it in my power unit until Thursday…

    What can we do?
    Kind regards
    Dimitri

    Drok
    Keymaster
    April 12, 2017 at 3:37 am
    Post count: 2971
    #15114 Reply |

    Hello Dimitri,
    Thank you for your writing in.
    We are sorry for inconvenience caused you.
    Could you please send us the order ID for confirmation?
    And please take some pictures to show the label on packing(as the below picture) and itemlabel
    And it’s better to contact us via email:
    service#droking dot com ( please replace # with @)
    Then we can contact with you on time.
    Look forward to your reply.
    Best regards.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Wrong product delivered
Your information: