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car regulator makes VIOFO A119 reboot over and over 2017-01-08T23:39:04+00:00

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • Adrian LEon
    January 8, 2017 at 11:39 pm
    Post count: 0
    #11503 Reply |

    I bought this one, I’m not sure which model it is, but it’s basically a 5V 3A regulator used to power the GPS module and VIOFO A119. First time we tried it everything was great, but after taking the camera out for an hour and putting it back the camera would start and stop immediately after the VIOFO logo.

    I thought for a while it was going to be the camera itself, but I tried it with other power supplies (Apple’s mains to 5V 1A brick, Samsung mains to 5V, and VIOFO’s 12V to 5V cigarette lighter adapter) and the camera worked flawlessly with all of them.

    I’ve found that if I start the camera with a different power source (e.g., a phone charger or 12V to 5V) then the DROK power supply will work.

    All I can think that’s happening is the DROK power supply is failing to provide enough current for it. What do you think is happening? What can I do to fix it?

    Nick
    January 12, 2017 at 7:50 am
    Post count: 0
    #11537 Reply |

    I just bought a Viofo A119 and am having the same problem. Using the supplied adapter it repeatedly reboots after less than 5-10 seconds.

    I’ve upgraded the firmware and that hasn’t resolved the problem.

    Is it defective?

    Thanks
    n

    Drok
    Keymaster
    January 12, 2017 at 9:08 am
    Post count: 2971
    #11542 Reply |

    Hello Adrian LEon,
    Thank you for writing in.
    Could you please tell us which product you mention?
    As there are no more information about our product but one link for other seller’s product, we can’t find out what problem it is.
    Hope you can understand.
    Best regards.

    Drok
    Keymaster
    January 12, 2017 at 9:13 am
    Post count: 2971
    #11543 Reply |

    Hello Nick,
    Thank you for writing in.
    Could you please tell us which product you mention?
    If the problem is come from our product, we will try our best to solve the problem for you.
    Beg your forgiveness and hope you can understand.
    Best regard

    Nick
    January 13, 2017 at 2:16 pm
    Post count: 0
    #11555 Reply |

    Hi and thanks for the quick reply.

    I purchased the Viofo A119 from Spytec, via Amazon. Here’s the link to the one I purchased.

    https://www.amazon.com/SpyTec-A119-Logger-1440p-Camera/dp/B01HN0HBFG

    It includes the GPS unit and I’m using the cigarette adapter that came with the A119.

    I updated the firmware to v1.1 and am using a 64GB SD card.

    Thank you.

    Drok
    Keymaster
    January 15, 2017 at 7:41 am
    Post count: 2971
    #11582 Reply |

    Hello Nick,
    Thank you for reply.
    We are sorry that we can’t confirm what problem it is.
    Since we are not familiar with the product you mention, we can’t jump to a conclusion.
    Please accept our apology.
    If there is any question about our product, please feel free to contact us.
    Best regards.

    Joe moler
    March 10, 2017 at 2:27 am
    Post count: 0
    #13542 Reply |

    My A119s reboots several times after it warms up…

    Drok
    Keymaster
    March 10, 2017 at 9:45 am
    Post count: 2971
    #13563 Reply |

    Hello Joe moler,
    Thank you for writing in.
    To find out solution for you as soon as possible, could you please send us the link of product so that we can ensure the item you mention?
    And please let us know more details about other parameters. For example, the working environment, the load, the power supply and etc.
    Look forward to your reply.
    Best regards.

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