Hello Anthony,
Thank you for you r reply.
As your description, there is a hissing noise with the product, which means some components of the product was broken.
Besides, it is better to use a converter with constant current function to drive LED, otherwise, it will cause damage to the product.
And we have checked that the product you have bought does not have constant current function.
It is not suitable for your application.
Hope you can understand.
Best regards