Home › Forums › Voltage Regulator Support › Drok sku:090029 voltage regulator not working correctly
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Mick GroszkoApril 23, 2016 at 9:57 pmPost count: 0
I have built box to control various devices on my telescope for astrophotography. I have 2 of your sku:090029 voltage regulators in it. One works perfectly. The other the output goes back to 0.0v a few seconds after it is set. Both units are in exactly the same type of circuit and one works and the other does not.
Help,
Thanks,
Mick G.Hello Mick Groszko,
Thank you for writing in.
Sorry for the inconvenience caused on you.
Could you please send us an email (service at droking dot com) to tell us more details of how you operate the product, such as the input voltage/current, the wiring?
If you can, we sincerely hope that you can send us some pictures or video to let us check the problem details.
With your help, we can find a solution more quickly.
Waiting for your reply.
Best regardsMick GroszkoApril 24, 2016 at 11:27 amPost count: 0Input is from a 12v car type battery. I’m not sure of the current but it is low. The output is to drive a digital single lens reflex camera on my telescope. The output should be 7.4v but low current. This is a substitute for he small battery in the camera as it is running all night taking long exposure pictures. the output is connected directly to an 1/8 phono jack then to the camera.
Hello Mick Groszko,
Thank you for your cooperation.
As your description, this product maybe defective.
We have tested our products before shipping to Amazon warehouse, however, there may be one or two items slipping through our hands.
So sorry for the inconvenience caused on you.
Could you please tell us your order ID so that we can contact you through Amazon and find a solution for you?
Waiting for your reply.
Best regardsMick GroszkoApril 25, 2016 at 11:08 amPost count: 0jens hovgaardMay 6, 2016 at 4:13 amPost count: 0Hello jens hovgaard,
Thank you for writing in.
This product is a step down voltage converter which means the voltage cannot go up.
Could you please tell us more details of how you operate the product, such as the wiring, the load?
It is better you can send us some images or video to let us check the problem details.
Waiting for your reply.
Best regards -
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