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Speaker didnt come with shield 2021-01-19T08:18:31+00:00

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  • banp
    Post count: 0

    I bought this (https://www.amazon.com/DROK-Full-Range-Speakers-External-Interference/dp/B01IP3917Q/ref=psdc_10980771_t1_B01IP395RC) speaker, and despite the title saying “strong interference immunity” and the main picture showing a speaker with a shield on it, the one i received does not have a shield on it. I dont see any other listings for the 4ohm version of this speaker, and i need the shield as it will be used in close proximity to other magnetic things. Is there a way I can get the shield sent to me? Thanks!
    <h1 id=”title” class=”a-size-large a-spacing-none”><span id=”productTitle” class=”a-size-large product-title-word-break”> </span></h1>

    Drok
    Keymaster
    Post count: 2563

    Hello banp,

    We are sorry for inconvenience may cause. After checking, we found there is a wrong image. This item is not with anti-magnetic design. Our team will update product inforamtion as soon as possible.

    Can we refund directly for you? You can keep the item. If it is acceptable, please offer your order ID so that we can process refund.

    Best regards,

    DROK

     

    banp
    Post count: 0

    Ah i see, thats unfortunate that it does not have a shield. Do you have any recommendations for shielding it so that it doesnt cause magnetic interference with other devices?

    My Order ID is: <span class=”order-date-invoice-item”> Order# <bdi dir=”ltr”>112-0464932-7781809</bdi> </span>

    Thank you so much for the refund. I will be sure to leave a good seller review on Amazon!

     

    Drok
    Keymaster
    Post count: 2563

    Hello banp,

    We have issued refund for this order.

    The anti-magnetic design we used is dual magnet, The item you ordered is with one magnet only.

    You may try to find an magnetic shielding for it.

    Best regards,

    DROK

     

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