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Drok

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Viewing 15 posts - 1,861 through 1,875 (of 2,965 total)
  • Author
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  • Drok
    Keymaster
    Post count: 2971

    Hello George Neisz,
    As we have many kinds of products,we are sorry it is really hard to ensure the item without link,ASIN(Amazon Standard Identification Number) or part number.
    Is it possible to find out the purchase history of this item?
    Sincerely beg for your forgiveness and hope you can understand.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: My drok lighter #15676

    Hello Evin willis,
    Thank you for writing in.
    We are sorry we can’t ensure the item you mention.
    Would you please send us order ID for confirmation?
    To get in touch with you on time, please contact us via service#droking dot com ( please replace # with @).
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello j monk,
    Thanks for writing in.
    Here is a PDF instruction for your reference.
    Hope it can help with you.
    100328
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello George Neisz,
    Thank you for writing in.
    We are sorry we can’t ensure the item you mention.
    Would you please tell us the ASIN or send us the link of item?
    And pleas tell us more detail about your requirement.
    What is the input voltage/current? the output voltage you need and etc.
    Best regards,
    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello Simon Hudson,
    Thank you for writing in.
    We sincerely appreciate your order and supports.
    So far we don’t have Fader, we will try our best to complete our product to give you a best service.
    As for your question about ternimal labelled CAR ACC, would you please sned us the link of item for confirmation?
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Reed White,
    Thank you for writing in.
    To give you an accurate answer, would you please send us the link of item?
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello vikram,
    Thank you for writing in.
    There are toom many similar titels for item, we are sorry we can’t ensure the items you mention.
    Could you please send us the links?
    Look forwards to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: Circuit Diagram. #15275

    Hello James,
    It seems it is hard to find out the problem only by description.
    As we are unable to check item,we can’t ensure waht is damaged due to refit.
    Sincerely beg for your forgiveness.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: Wrong Power Cord #15231

    Hello David Childs,
    Thank you for writing in.
    We are sorry to hear that.
    What kinds of powerpower cord do you receive?
    Could you please send us the order ID for confirmation?
    If you can, please take some pictures to show the item your receive.
    You can send pictures to our service email: service#droking dot com ( please replace # with @)
    We will find solution for you as soon as possible.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello
    Thank your for your reply.
    It doesn’t need specific input supply.
    The input voltage for this item is DC 6-55V.
    Just make sure the input must be DC-DC, unable to use AC 220V to directly supply electricity.
    For more questions, please feel free to contact us.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Jim French,
    Thank you for your reply.
    You can send picture to our service email:
    service#droking dot com ( please replace # with @)
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Donovan,
    Thank you for writing in.
    We are sorry we can’t ensure the item you mention.
    Would you please send us the link of item?
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Dimitri,
    Thank you for your writing in.
    We are sorry for inconvenience caused you.
    Could you please send us the order ID for confirmation?
    And please take some pictures to show the label on packing(as the below picture) and itemlabel
    And it’s better to contact us via email:
    service#droking dot com ( please replace # with @)
    Then we can contact with you on time.
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Val,
    Thank you for your reply.
    We have send you an email for confirmation.
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello ken g,
    We have receive your emails.
    Best regards.

Viewing 15 posts - 1,861 through 1,875 (of 2,965 total)