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in reply to: TPA3116D2 to pedal sized guitar power amp #39462
Hello,
As we have several kinds of similar items, it is hard to confirm which one exactly meet your description
Could you please offer a prdocut link or find it from below links?
#200383 https://www.amazon.com/dp/B07H3T1KLQ/ref=as_li_tl?tag=proeng-20
#2001709008 https://www.amazon.com/dp/B0767JLR84/ref=as_li_tl?tag=proeng-20
Best regards,
DROK
Hello Greg DeCecco,
Did you try to check the current with other multimeter? And did you use 0.3-0.75mm² sampling cable?
May I know how large the load current it is and connection details? It would be apprecaied if you can take some images to show the connection.
You can share images here or send them to service@droking.com
Best regards,
DROK
Hello Greg DeCecco,
There is no calibration procedure for 200312.
May I know what you need to calibrate? Or do you mean program procedure?
Best regards.
in reply to: Missing a mode SKU:300350 #39345Hello Richard,
P6 doesn’t require trigger signal. Relay should be energized once power on.
If there are any questions, please kindly let us know.
Best regards,
DROK
Hello Phil,
We are sorry we can’t find item with TPS709B33.
Could you please kindly offer product link or SKU number?
Best regards,
DROK
in reply to: SKU: 200325 power output resume #39229Hello Shannon Deese,
Output can’t be automatically turned on.
Here are documents and pc software for 200325.
https://www.dropbox.com/s/yw14e1nr8n4umui/DPS5005%20PC%20Software%20V1.3%28200325%29.7z?dl=0
Best regards,
DROK
in reply to: DROK BUCK converter not working #39199Hello Jay Berwald,
This item should be not actived before leaving factory. We are sorry for that.
Do you have standard 24v power supply? Please connect 24v voltage to input port, load can’t be connected in that case. Then it will return to normal status.
Any more questions, please let us know.
Best regards,
DROK
Hello,
Please use above email address, “service@droking,com”
We just hope to find out what worng it is. It would be apprecaited if you can tell us more details except melted leads.
Best regards.
in reply to: DROK 200220 UART commands May 2020 #39195Hello,
We are sorry we don’t have these images, only in document.
Please enter complete format according to our instruction, 200220
Or would you like to show how it is so that we can check what wrong it is?
Best regards,
DROK
in reply to: 5v regulator dc #39158Hello,
We don’t have SKU 20017408006. Please check if it should be 2001708006
As shown below, please cut off that part and weld the 5v bonding pad.

Best regards,
DROK
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This reply was modified 5 years, 9 months ago by
Drok.
Hello ,
Could you please check if it is this item #091029? https://www.amazon.ca/gp/product/B01EMYHOC6
To check what wrong it is, would you like to show us the connection or other operation details? For example, did you connect input power only in that time?
You can upload image here or send it to service@droking.com
Best regards,
DROK
in reply to: DROK BUCK converter not working #39154Hello Jay Berwald,
We are sorry it is hard to confirm which item it is. Would you like to offer product link or other information?
And may I know more details? For example, input voltage/current, load. It would be apprecaited if you can show how it is by images.
Best regards,
DROK
in reply to: Calibration does not complete #39152Hello,
According your description, we think it should be this item, https://www.amazon.de/dp/B07V4HR
Do you have probelm on voltage reading? Menu 5 is not a necessary steps. If voltage reading is not corrent, you can calibrate it. Please connect 20v voltage to enable calibration.
Menu 3 and menu 1 both are for battery specification setting. It is not for voltage calibration.
Best regards,
DROK
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This reply was modified 5 years, 9 months ago by
Drok.
Hello Charles Arias,
We have processed refund for this order. Please check it later.
Best regards,
DROK
Hello,
Could you plesae kindly offer order ID?
Best regards,
DROK
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This reply was modified 5 years, 9 months ago by
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