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Hello Larry McDowell,
Our technicans want to know which part it is, is it convenient for you to take some pictures to show that?
Best regards.
in reply to: DC to DC voltage regulator DOA? #37395Hello Robert Manning,
Can you get output voltage on output port? If output can work, how is the red and black wire connected to display? Is the connection still well ? Or would you like to show us how it is by images? You can upload pictures here or send it to service@droking.com
We will find solution for you once confirm the problem.
Best regards.
in reply to: DC multimeter with Bluetooth and Phone app #37394Hello Mike Jordan,
So far we don’t have meter can work with phone app.
Best regards.
Hello Larry McDowell,
Could you please kindly point out which part it is firstly?
Best regards.
in reply to: SIN9020S Get Battery Level Reading Accurate How? #37382Hello Tom,
If you order is not expired, you can requerst return thourgh Online Return Center. As our items are stored in Amazon warehouse and fulfilled by them, they process orders on behalf of FBA seller.
Or you can also contact Amazon customer for help if you are not sure how to process return.
Best regards.
in reply to: SIN9020S Get Battery Level Reading Accurate How? #37377Hello Tom,
1. Please choose suitable wire gauge according to actual load current. If the battery cable is too tiny to deal with large current, you should replace it with heavy wire.
2. The circle you mean is a current transformer, which is used to measure current.
3. Jumper cap is to decide where the module draw power from. If it draws power from meauring circuit, it can only measure DC 12- 90V voltage.
If you want to measure voltage reading below 12v, please connect indepent power supply (DC 10-60v) for it.
Best regards.
Hello Larry McDowell,
Would you like to point out which part it is?
Our technicians has been out of office for spring festival holiday.Would you like to wait till Feb 1?
Best regards.
Hello Larry McDowell,
Pleae check if it is this item.
https://www.amazon.com/dp/B075RQCW7G/ref=as_li_tl?tag=proeng-20
We are sorr we can’t find AC output on this item. It only have one DC output port.
Best regards.
Hello Anton V,
Here is the link.
https://www.dropbox.com/s/yw14e1nr8n4umui/DPS5005%20PC%20Software%20V1.3%28200325%29.7z?dl=0
Best regards.
Hello Larry McDowell,
We are sorry we can’t confirm which item it is.
Could you please kindly offer product link or other inforamtion?
Best regards.
in reply to: DROK 5V 15A ACC Car Buck Converter #37358Hello Guy,
We have received your email and replied. Please check it .
For 200499, please refer to the label on item. ACC wire is connected with Red wire together.
Best regards.
in reply to: SIN9020S Get Battery Level Reading Accurate How? #37355Hello Tom,
If connection is no problem, we are sorry the “OUT-” and “IN-” ports may be reversed.
Would you please try to exchange the wires on “OUT-” and “IN-?
Best regards.
Hello Eric,
If it can’t work, can we refund directly? Please kindly offer your order ID.
Best regards.
in reply to: SIN9020S Get Battery Level Reading Accurate How? #37352Hello,
Current outputs from battery is discharging, If you charge battery, but AH value is decrease, thatr is to say you reverse connection. Please refer to our wiring diagram.
Anc capacity percentage on battery level icon = (actual charging or discharging AH value /preset AH value)*100%
If AH goes up to 1.0, that means capacity is only increased by 1 Ah , it is imposible to show 95%.
Best regards.
Hello Eric,
From your picture, we find voltage reading also change along with current various. Did you try to check the actual curent with other meter ?
Or would you like to test other load?
Best regards.
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