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Dear Sean McCarthy,
Due to the weekend, we are sorry we can’t reply on time.
There is no way to adjust undervoltage value. Is it 12V lead acid battery? Could you please tell us how large the total battery capacity is?
Best regards.
in reply to: 200310 input voltage problem #30047Dear customer,
Thanks for your message.
Would you please tell us more details? How is it when input DC58V? If you can, could you please take a video to let us check the problem carefully? You can share us Youtube video or send it to our service email(service@droking.com)
Wait for your reply sincerely.
Best regard.
in reply to: Custom led driver #30040Hello Brian,
Thanks for writing in.
So far we don’t have similar item, if the quantity is large and it is regular order, we may be able to design such item for you. Would you please tell us more details about your requirement? Please kindly contact us directly via service@droking.com
Best regards.in reply to: Voltage climbing at output #30035Hello Paul,
It’s glad you find out solution by yourself. Thanks for sharing your experience here.
Best regards.
Hello Dane Riley,
Thanks for writing in. Is it this item?200123
Can it work when you receive it? Or do you mean it never power on? Could you please take some images to show us wiring? And how large is the voltage and current?
If it is hard to upload picture here, please kindly send it to our email(service@droking.com)
Best regards.
in reply to: DROK Adjustable DC Power Voltage Converter #29960Hlleo Igor,
Thanks for writing in.
To check problem for you, would you please tell us more details? For example, input voltage, wiring? Is it convenient for you to take some images to show how it is?
Please don’t worry, with more information, we can solve problem for you quickly.
Best regards.
in reply to: Is there a configurable setpoint for fan turn on? #29957Hello Paul,
Is it this item? 200310
There is no setting for fan. It will turn on automatically when output power is larger than 60w.
Best regards.
in reply to: Download bill from order #29955Hello Aitor Cid,
Would you pleaes tell us your order ID?
Best regards.
in reply to: Drok distributor in Finland #29949Hello Jan,
So far we don’t authorize distributor in Finland, germany, or Sweden. We are not sure whether who sell our product there, but we sell item on Amazon.de. Here is the link: Germany store
Any more questions, please let us know.
Best regards.
in reply to: DROK Auto Boost Buck Converter #29948Hello Eric Raymond,
Thanks for writing in. Please check whether it is this item. 2001711006
The display can’t be turned off. We have pdf manual in product page. Here is the link: https://images-na.ssl-images-amazon.com/images/I/C128U5Z2hGS.pdf
Any more questions, please let us know.
Best regards.
Hello mike,
This is buck converter, it is impossible than output voltage higher than input voltage. For 27V output, input must be over 27V.
Best regards.
in reply to: Fullrange 15 w #29938We are sorry we don’t have it.
Best regards.
in reply to: 4-20mA Generator setup #29933Hello Jonathan Gamble,
There is no way to limit the minimum output.
Here is a pdf for your reference. 300425
Best regards.
in reply to: Fullrange 15 w #29931Hello Claudio,
Here is the T/S parameters you need. Frequency response: 108Hz -20kHz

Best regards.
in reply to: Thank you! #29929Hello Paul,
We’re glad we can help with you.
There is no specific enclosure for it. You can find some base on practical situation.
Best regards.
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