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Viewing 15 posts - 1,531 through 1,545 (of 2,965 total)
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  • Drok
    Keymaster
    Post count: 2971

    Hello matteo,
    Thanks for your business.
    The wiring is as picture showed:
    300479
    It’s better the input voltage is DC12-24V.Hope this can help you.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello inxider,
    Have you send pictures to service@droking.com? But we don’t get it yet.
    We are trying to send message to you. Please check your email.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Jon,
    Thanks for writing in.
    It can detect two directions of current. When charging, current reading is with “-“sign.
    If it doesn’t have “-“, that means it is discharging. So you don’t need to change the wiring.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hi inxider,
    We are sorry we can’t see the pictures. Would you mind uploading again?
    Or try to send picturs to our service email. (service@droking.com)
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Inxider,
    Thanks for writing in.
    Would you please firstly send us the product link so that we can confirm the item?
    And please can you tell us more details about your operation?
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Jim Beans,
    Thanks for writing in.
    The electrical level from this item is TTL,to communicate with compueter. Fistly you need to conver TTL to RS232.
    Communication protocol is as followed:
    Baud rate: 9600 Bps
    BB CC ADDR 00 XX XX CRC (commandfor current return )
    BB CC ADDR 01 XX XX CRC (commandfor voltage return )

    BB CC is the frame head (2 bytes)
    ADDR is the module address (1 bytes)
    00 is to read the current command (1 bytes)
    01 is to read the voltage command (1 bytes)
    XX XX is arbitrary value (2 bytes)

    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello paolo,
    Thanks for writing in.
    We can’t open the product link, would you please send it again?
    Wait for your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Jesse M,
    Thanks for writing in.
    We are sorry to hear that. Did you test it without load?
    Please can you take some pictures to show the Label on your package and the item you receive? Please kindly send it to our serivce email(Service@droking.com).
    With your help, we can find out problem as soon as possible.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello James Seelbinder,
    Would you please let us know which item you are talking about?
    Please kindly send us a product link or ASIN number.
    We will find out solution for you once we confirm it.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Art Hulkoff,
    Thanks for writing in.
    Firstly, would you please let us know if it is this item? 110043
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello rao chaudhri,
    Thanks for your business.
    Here is a simple instruction for your reference.Hope it can help you.
    2001708003
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello William Brake,
    Thanks for writing in.
    If we can, we really want to do that for you. But our technicians don’t allow to show these information, as they include some important technical points.
    Sincerely hope you can understand.
    For any more questions, please feel free to let us know.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Steve Whitten,
    Thanks for writing in.
    Are you talking about this item?100105
    The dimension is as picture shown.
    100105
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: support manual #23445

    Hello Gary Wright,
    Please can you tell us what the problem is?
    If you can, would you please take a short video to show us the problem?
    You can try to upload video on Youtube and share us the link. Or you can also send it directly to our service email(service@droking.com)
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: support manual #23391

    Hello Gary Wright,
    Thanks for writing in.
    We have attached instruction on Amazon product page.
    Here is the link to it.
    https://images-na.ssl-images-amazon.com/images/I/91BFCr+r8vL.pdf
    Best regards.

Viewing 15 posts - 1,531 through 1,545 (of 2,965 total)