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Viewing 15 posts - 571 through 585 (of 2,965 total)
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  • Drok
    Keymaster
    Post count: 2971

    Hello stephane Caissy,

    Please hold the first button 3 seconds only . If you hold it more than 6 seconds, you will clear or fill up battery capacity

    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Lenny Vasbinder,

    In charging mode, it shows negative current.

    Do you mean there is  charging current and discharging current but it only shows discharging current(positive current)? Please notie it can’t show charging current in that case unless discharging current is stopped.

    And you can’t check battery capacity is increasing, but battery icon will be full after fully charging.

    If you have question on it, please send images to service@droking.com

    Best regards,

    DROK

     

    Drok
    Keymaster
    Post count: 2971

    Hello stephane Caissy,

    Please hold the upper button for a while and then release it. Then WH data will be reset.

    Best regards,

    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello garid zorigoo,

    We can’t open the link. Could you please send product link again?

    Best regards.

     

    Drok
    Keymaster
    Post count: 2971

    Hello José,

    Please check below instructions

    Basic operation : https://images-na.ssl-images-amazon.com/images/I/C1cp04xLq5S.pdf

    Bluetooth communiction and PC software package:https://www.dropbox.com/s/yw14e1nr8n4umui/DPS5005%20PC%20Software%20V1.3%28200325%29.7z?dl=0

    Best regards,

    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello,

    Is it 12v input in that case? If both button can’t work, would you please try to calibrate voltage reading?

    You can find calibration method from instruction or refer to below steps.

    1. Hold the left button and connect power supply, then release button, screen will start flasing

    2. Check the actual output voltage with multimeter. Then adjust voltage reading with left or right button unitl it is the same as multimeter reading. Calibration data will be saved automatically after 2 seconds.

    3. Power off and power again, calibration is finished. Error can be ±0.01V. If error is larger, you can calibrate again.

    If it still not work, would you like to show us your operation so that we can check further?

    Best regards.

     

     

    Drok
    Keymaster
    Post count: 2971

    Hello,

    We have corrected it. Please check it again.

    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Chris,

    Do you mean monitor charging current and discharging current in the same time? If it is that case, we can’t find suitable item.

    Best regards,

    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello Barry Klein,

    There are two items for your reference.

    #200446, https://www.amazon.com/dp/B07VNDGFT6/ref=as_li_tl?tag=proeng-20

    #200234, https://www.amazon.com/dp/B06XG2KPTS/ref=as_li_tl?tag=proeng-20

    Best regards,

    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello Barry Klein,

    According to your descritpion, it should be this item, #180079, https://www.amazon.com/dp/B07LC4LNTD/ref=as_li_tl?tag=proeng-20

    Could you please tell us how large the input voltage is? How about the right button?

    Best regards,

    DROK

    • This reply was modified 5 years, 5 months ago by  Drok.
    Drok
    Keymaster
    Post count: 2971

    Hello Duffney Lorne J,

    Here is an simple instruction for your reference, https://www.droking.com/cs/wp-content/uploads/2020/10/090111_Instruction.pdf

    Best regards,

    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello Hannu Pekkarinen,

    Is it #2001712003? How large is the actual current?

    If possible, would you like to show us more details by images so that we can check further?

    Best regards.

     

    Drok
    Keymaster
    Post count: 2971

    Hello John S,

    Thanks for your message and sorry for inconvenience caused on you. They may  forget to process some boards.

    You just need to separate them with hand,  other tools is not required. Your last operation is ok, but the direction of force should be from back of board to the front in case damging some components.

    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Hardik Joshi,

    Would you like to show us the registration screen? You can send pictures to service@droking.com

    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Jason Evans,

    Woudl you please tell us which item it is? If you mean the above item 2001710003,  lead wire  is included.

    However, if you need longer one, you need to extend it by yourself.

    Best regards,

    DROK

Viewing 15 posts - 571 through 585 (of 2,965 total)