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Drok

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Viewing 15 posts - 1,966 through 1,980 (of 2,965 total)
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  • Drok
    Keymaster
    Post count: 2971

    Hello Peter,
    Thank you for your writing in.
    To find out the problem origin, could you please try to measure the voltage without connection with load?
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Steve,
    Thank you for writing in.
    Here is an instruction for the item.
    But we can’t make sure which diode you mention, could you please send us a picture to show it?
    180081
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello FlatTV,
    Thank you for writing in.
    Here is an simple instruction for your reference.
    090588
    Hope it can help you.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Phil,
    Thank you for your reply.
    All we do is want to find out what was wrong.
    As we can’t see how it is, it’s hard to make sure whether it is the item problem or other problems, for example, the wiring, the load and etc.
    Or is it convenient for you to take some pictures to show the wiring?
    And please let us know more details about other parameters.
    We wil try our best to find out solution for you.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Phil,
    Thank you for reply.
    We have consulted this to our technicians, but such problem haven’t happened before.
    We can’t find out what was wrong.
    To find out solution for you, could you please send us video to show how you operate it?
    You can send the video to service#droking dot com ( please replace # with @).
    Please don’t worry, we will find solution for you at that time.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: Circuit Diagram. #13305

    Hello James,
    Thank you for writing in.
    Could you please send us the link of item?
    There are too many similar title to make sure the item you mention.
    And could you please let us know what adjustments you made? We are not sure whether that have damaged the item.
    Look forward to your reply.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello CeceMc,
    Thank you for writing in.
    Could you please send us the link of item you mention?
    We are sorry we can’t ensure the item.
    We wil try our best to assist you.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: Timer SKU-200202 #13303

    Hello Nuwaid,
    Thank you for writing in.
    We are sorry for what happen. Could you please let us know how you operate it so that we can give you some guidances?
    We will try our best to assist you.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Miguel,
    Thank you for writing in.
    We are sorry for any inconvenience caused you.
    As it is on the vocation of weekend, our technicians are out of office.
    Would you mind waitting for 1-2 days? We will give you reply as soon as possible.
    Beg for your forgiveness and hope you can understand.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Luther Jacobson,
    Thank you for your help.
    We have confirmed the item.
    You can refer to the following wiring:
    090221
    Hope this can help you.
    For more questions, please feel free to contact us.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Luther Jacobson,
    Thank you for your reply.
    we are sorry the information we need is the part number or ASIN.
    It can help us to find out the item quickly.
    Is it convenient for you to send it to us?
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Sam,
    Thank you for your reply.
    It’s glad to hear that.
    For more question, please feel free to contact us.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Phil,
    Thanks for your reply.
    Since it is the vacation of weekend,we are sorry our technicians are out of office now.
    Would you mind waitting 1-2 days? we will give you response as soon as possible.
    Beg your forgiveness.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: Fault Led On () #13181

    Hello Pradeep Kumar Shima,
    Thank you for writing in.
    To find out solution for you, is it convenient for you to send us some picture to show how you wiring it?
    Please don’t worry, we will find soltuion for you at that time.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Barry Gaetz,
    Thank your for writing in.
    But we are terribly sorry we still can’t make sure which item you make sure.
    Could you please send us the link for confirmation?
    Beg your forgiveness and hope you can understand.
    Best regards.

Viewing 15 posts - 1,966 through 1,980 (of 2,965 total)