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Viewing 15 posts - 2,701 through 2,715 (of 2,965 total)
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  • Drok
    Keymaster
    Post count: 2971
    in reply to: 12v power #3768

    Hello Don Savarese,
    We are sorry that we do not have this kind of product.
    If you have any questions, please feel free to contact us.
    Beg your understanding.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Houlin Chen,
    Thank you for writing in. We are sorry for any inconvenience caused on you.
    Could you please tell us your order ID or the ASIN of the product?
    It is better that you can tell us more details of how you operate the product, such as the input voltage/current, the wiring.
    If you can, we sincerely hope that you can send us some photos to let us know the problem details.
    You can send us an email to service at droking dot com to tell us the operating details and send the photos.
    With your help, we can find a solution more quickly.
    Beg your understanding and waiting for your reply.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: TTL Serial #3761

    Hello Christian,
    We are sorry that we do not have this kind of product.
    Beg your understanding.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Customer,
    Thank you for your reply.
    You can send us an email with the photos to service at droking dot com.
    Thanks

    Drok
    Keymaster
    Post count: 2971

    Hello Mike Webb,
    Thank you for your cooperation.
    We will find a solution for you as soon as possible.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Bill Wild,
    Thank you for your reply.
    Here is a photo that we think it is useful to you.
    photo
    And this PDF file is the instruction of the product. Instruction
    Hope these can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Alex,
    Could you please tell us your order ID or the ASIN of the products you applied in the application and more details of how you operate the products, such as the load , the wiring, the working environment?
    It is better that you can sent us some photos or a video to show the problem details.
    Waiting for your reply.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Adair,
    Thank you for writing in.
    This problem is related to the working mode you set.
    You can try to set the working mode again.
    Long press the SET button for about 5 seconds, when the screen display “PO” then press SET button again, when the screen displays “C”, you can use “+” or “-” button to chose the working mode. “H” is for heating mode and “C” is for cooling mode.
    In cooling mode, when the measured value ≥ set value, the cooling relay will be connected and the cooler will be activated. When the measured value ≤ set value, the cooling relay will be disconnected and the cooler will be turned off.
    In heating mode, when the measured value ≤ set value, the heating relay will be connected and the heater will be activated. When the measured value ≥ set value, the heating relay will be disconnected and the heater will be turned off.
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Chris,
    We are sorry that we do not have a DC-DC step-up converter with 15amp(480 watt) capacity.
    Here is the product that we think the most close to you requirements:
    DROK® 10-30V to 48V 6A Step Up Voltage Regulator Boost Converter DC-DC 288W Voltage Regulated Power Supply Tansformer Module with Wide Input Range
    Parameters:
    Input Voltage: DC 12V (wide range 9-30V)
    Output Voltage: DC 48V±0.25V
    Output Current: 6A (recommend below 5A for long-term work.)
    Output Power: 288W
    Conversion Efficiency:96%
    Over-current Protection: 8A
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Jon,
    Could you please tell us your order ID or the ASIN of the product?
    It is better that you can send us some photos of the problem details.
    With your help, we can find a solution more effectively.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: emails and help #3658

    Hello geoff,
    Thank you for purchasing.
    Could you please tell us the ASIN or the link of the product?
    Thanks

    Drok
    Keymaster
    Post count: 2971

    Hello Mike Webb,
    Thank you for your reply.
    You can send us an email with the photos to service at droking dot com.
    Thanks

    Drok
    Keymaster
    Post count: 2971

    Hello Bill Wild,
    Could you please tell us the ASIN or the link of the product you purchased?
    Thanks

    Drok
    Keymaster
    Post count: 2971

    Hello Mike Webb,
    Thank you for writing in.
    Is #BOOGLKQOKl the ASIN of the product.
    If yes, we are sorry that we cannot find out which product you are referring to.
    Could you please send us the link of the product?
    It is better that you can send us some photos of the problem details.
    With your help, we can find out a solution more effectively.
    Thanks

    Drok
    Keymaster
    Post count: 2971

    Hello Doug,
    Thank you for your reply.
    As the picture shows, there is no button with the product, therefore, we do not really know the problem details.picture
    Could you please send us some photos or video to tell us the problem details?
    With your help, we can find a solution more effectively.
    And this product is not equipped with a heat sink.
    Beg your understanding.
    Thanks

Viewing 15 posts - 2,701 through 2,715 (of 2,965 total)