Hello Kimberly,

Please check if it is below item.

https://www.amazon.com/dp/B07JZ2GQJF/ref=as_li_tl?tag=proeng-20

As long as input voltage is higher than pre-set voltage and doesn’t fluctuate  frequently, it can offer stable output.

For any more questions, please let us know.

Best regards,

DROK

Hello David Kelly,

Here is cutout size for item#200382.

Best regards,

DROK

Hello Jacob,

Would you like to tell us the SKU number or product link so that we can confirm which item it is?

May I what kind of device is cntrolled?

And would you like to show how dim it is? You can share video link here or send it to service@droking.com

Best regards,

DROK

Hello Martin Pike,

For  #2001712003, did you fully charge the battery after setting?

Notice:  it can’t show correct battery icon and remaining capacity at once. You have to fully charge battery again to enable it. Pleasse make sure charging current flows through current sensor.

And did you hold the upper button 3 seconds to reset enrgy?

Best regards,

DROK

Hello Kumar,

Would you like to show us th displayed parameters when charging battery?

You can share picture here or send it to service@droking.com

Best regards,

DROK

Hello robert noffs,

As shown  in below screenshot, you can also find that in instruciton.

Best regards.

Hello robert noffs,

Here is a simple instruction for #200144.

https://www.droking.com/cs/wp-content/uploads/2020/12/200144.pdf

Best regards,

DROK

Hello,

Order#12520 has arrived in destination country.

Tracking number, 5P62C31645977

4PX tracking webstie: http://track.4px.com/?locale=en_US#/

Best regards.