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in reply to: manuals for your product #36113
Hello Tom Rehanek,
Please kindly refer to 2001710003 instruction, https://images-na.ssl-images-amazon.com/images/I/B1Z5kTp++9S.pdf
Actually they are the same items, the difference is default setting.
You can find some battery codes directly in menu 1 or program custom setting in menu 3.
For any more questions, please contact us.
Best regards.
Hello Burns,
Thanks for writing in.
Do you mean this item? https://www.amazon.com/dp/B00C4MT274/ref=as_li_tl?tag=proeng-20
We are sorry factory doesn’t show us circuit diagram. This item is mainly used for audio amplifier. If you need to amplify current, you may try signal amplifer that is used to amplify current or voltage signal.
Any more questions, please kindly let us know.
Best regards.
Hello Keegan Neave,
Thanks for writing in.
Would you please tell us more details about your connection? What kindf of input audio it is?
Best regards.
in reply to: dc-dc converter #36102Hello Mark Gillespie,
Thanks for writing in.
Cooling fan starts when output current is over 3A. Could you please tell us more details about your setting? For example, input voltage, output voltage/current you set.
It would be appreciatd if you can take some images to show that. We can check it more carefully.
Best regards.
in reply to: Issue with DROK power supply #36101Hello,
We have received your email and replied to it. Please check it.
Best regards
in reply to: manuals for your product #36093Hello JILL ZAMBOS,
Thanks for writing in.
As 090597 is semi manufactured module, we ar sorry factory doesn’t have paper for it. Here is a simple pdf we make. 090597
For any more questions, please kindly contact us.
Best regards.
in reply to: Drok 200202 Board not working #36088Hello Apollo,
It doesn’t matter if you connect load to output.
We wonder whether you connect trigger siganl. Only P3.2 doesn’t require trigger signal.
The other programs can’t work without trigger signal. For example, P1: when there is trigger signal, the relay close for some time, and then open.

Best regards.
in reply to: Issue with DROK power supply #36086Hello Aravind ,
We have checked all of emails we received, but we can’t find it.
Could you pleas tell us your email address? Or please try to send it again.
We have two email address, service@droking.com or longqipro@foxmail.com is available.
Best regards.
in reply to: Output no more than 0.3 amp #36078Hello Diego Monzon,
Thanks for writing in.
Could you please tell us more details about your operation? Before connecting your device, did you short the output terminals and then turning current potentiometer?
In addition, please kindly notice the current adjustment here is for limited the max output current. It doesn’t mean actual output current is as the same as preset value.
For example, if you set 1A , but your device only need 0.75A, actual output should be 0.75A.
If device want to draw 2A , in that case, output will be limited to 1A.Best regards.
in reply to: Set constant current on the 180080AFA #36077Hello Andres,
Constant current only work under the case of 2v output.
And please kindly notice, constant current adjustment is different from voltage adjustment.
For most of converters, output current can’t be adjusted directly, which is decided by load mainly. The current adjustment here is for limited output current.
For example, if you set 3A output, but load only need to draw 2A, the actual output is just 2A.
When load want to draws over 4A, converter will limit output current to 3A. in that case, it is in constant current mode.For any more questions, please kindly let us know.
Best regards.
in reply to: Drok 200202 Board not working #36075Hello Apollo,
Thanks for writing in.
Would you please tell us how did you program it? Did you set OP or CL time? And which work mode did you set?
For example, if you set P3.2 and OP,CL time. It can work once power on.
Best regards.
in reply to: Drok Model FS11D12A3 DC-DC converter #36074Hello john,
We are sorry for inconvenience may cause. The number on product is manufacturing number. Sometime it is hard for us to find item by that.
We have unified part number for each item. For example, as shown below

And if you order it from Amazon, all of items on Amazon have ASIN number.
According to your description, we tried to find one item, #200011. https://www.amazon.com/dp/B01L90B3RI/ref=as_li_tl?tag=proeng-20
If it is correct one, is it convenient for you to show us your connection so that we can check what wrong it is?
Wait for your reply sincerely.
Best regards.
in reply to: support manual #36052Hello Zach Lennon,
We are sorry we can’t confirm which item it is . Could you please send us the product link or your order ID?
And is it 12v lithium ion battery?
Best regards.
Hello Theodor Mulder,
For custom settings, you just need to set the upper and lower voltage for your battery. It doesn’t have specific code. Please kindly refer to menu 3 operation in this instruction, https://images-na.ssl-images-amazon.com/images/I/B1Z5kTp++9S.pdf
Any more questions, please kindly contact us.
Best regards.
in reply to: Issue with DROK power supply #36043Hello Aravind Krishnadeva,
We are sorry it is hard to give you solution if we can’t confirm which item it is.
If it is from Amazon, would you please kindly tell us the order ID or product link ? Or please try to show it by images.
You can upload images here or send it to service@droking.com
Best regards.
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