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Viewing 15 posts - 2,086 through 2,100 (of 2,965 total)
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  • Drok
    Keymaster
    Post count: 2971

    Hello Bernie Grunder,
    Thank you for writing in.
    Could you please send us the link of product you purchase?
    We can’t make sure which product you mention.
    Hope you can understand.\
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Nick,
    Thank you for writing in.
    Could you please tell us which product you mention?
    If the problem is come from our product, we will try our best to solve the problem for you.
    Beg your forgiveness and hope you can understand.
    Best regard

    Drok
    Keymaster
    Post count: 2971

    Hello Adrian LEon,
    Thank you for writing in.
    Could you please tell us which product you mention?
    As there are no more information about our product but one link for other seller’s product, we can’t find out what problem it is.
    Hope you can understand.
    Best regards.

    Drok
    Keymaster
    Post count: 2971

    Hello Paul Liedl,
    Thank you for your information.
    Could you please tell us how large load current of your application?
    You should adjust amperage base on the load.
    Hope this can help you.
    Best regards.

    Drok
    Keymaster
    Post count: 2971
    in reply to: DC Buck Converter #11540

    Hello Bob,
    Thank you for writing in and we are sorry for delayed reply.
    The CC ov CV setting is in terms of your load.
    For example, we can set the output voltage and current as 5V 1A. If your load current is less than 1A, then the model will be in CV. When the load current is larger than 1A, it will be in CC.
    So you need to adjust model on base of the load you connect.
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: DC Buck Converter #11539

    Hello Brian,
    Thank you for writing in.
    We sincerely appreciate your favor on our product.
    Could you please tell us more detail about your operation?
    How is the circuit connection? It would be great help, if you can send some pictures to show it.( You can send picture to our email via service#droking dot com, please use @ to replace #)
    Please don’t worry, we will find solution for you quickly.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hi eswierk,
    We are sorry for the delayed reply.
    Regarding to your second question,We would like to tell you if overcurrent arise, the device will be damaged. That why we need overcurrent protection.
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello, Michael Penn
    Thank you for your writing in.
    We feel sorry for any inconvenience caused on you.
    Could you please send us the link of product you purchase?
    We can’t make sure which item you mention.
    Hope you can understand.
    Best regard

    Drok
    Keymaster
    Post count: 2971

    Hello,Roberto
    Thank you for writing in and we appreciate your purchase.
    We are sorry for any inconvenience caused on you.
    Could you please tell us how you operate it?
    And it would be appreciate if you could send some picture to show us the circuit connection.
    You can send picture to our service email (service at droking dot com).
    Beg your forgiveness.
    Best regard

    Drok
    Keymaster
    Post count: 2971
    in reply to: DP50V5A #11433

    Hello,Giuliano
    Thank you for writing in.
    We are sorry for any inconvenience caused on you.
    Could you please tell us what kind of instruction do you need?
    And you can feel free to contact us for any question.
    We will always be here to assist you.
    Hope you can understand.
    Have a nice day,
    Best regard,
    DROK

    Drok
    Keymaster
    Post count: 2971

    Hello,mark osborne
    Thank you for writing in.
    Could you please send us the link of product you purchase?
    With your information, we can give you a solution quickly.
    Beg your forgiveness and hope you can understand.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello, John Cress
    Thank your for writing in. And We appreciate your purchase.
    We are sorry for any troubles caused on you.
    For find out solution accurately,could you please send some photos or video to show us your wiring connection and tell us other parameters?
    You can send picture to our email service at droking dot com
    We will check and find solution for you at that time.
    Waiting for your reply.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello,Marco Ammendola
    Thank you for writing in and interest in our product.
    As your description, we would like to recommend this product to you.
    Please search it from the following link.
    https://www.amazon.com/DROK-Voltage-Regulator-Transformer-Converter/dp/B01ASLIB60/ref=sr_1_fkmr0_3?ie=UTF8&qid=1483610067&sr=8-3-fkmr0&keywords=DROK+DC-DC+Converter+6+to12
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello,Paul Liedl
    Thank you for writing in.
    For resolving your problem accurately,could you please send us the link of product,so we can ensure which product you have?
    With your help, we can find a solution more quickly.
    Waiting for your reply.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Joris,
    Thank you for writing in.
    There is no exact demand of the cable length and cable thickness, which is depend on the power supply and the load in your application.
    For the cable length, it is recommended that the length is within 1 meter.
    If the length is too long, the measuring result of current may be not accurate.
    Hope this can help you.
    Best regards

Viewing 15 posts - 2,086 through 2,100 (of 2,965 total)