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Viewing 15 posts - 2,206 through 2,220 (of 2,965 total)
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  • Drok
    Keymaster
    Post count: 2971

    Hello Greg,
    Thank you for writing in.
    Could you please tell us your order or the link of the product so that we can ensure which product you are referring to?
    With your help, we can find a solution more quickly.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello chris,
    Thank you for writing in.
    Could you please try to clockwise and counter-clockwise adjust the potentiometer for 10 laps at least to see if there is any change in the output voltage?
    Please note that do not connect a load when you adjust the potentiometer.
    If it cannot work, please feel free to write back to us.
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Dan Andrews,
    Thank you for writing in.
    What can we do for you?
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Gene B,
    Thank you for your reply.
    Is your battery cell battery series?
    As your description, this product is not suitable for cell battery series.
    This product can be used in 3-15 series batteries.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: D85 Digital Meter #10059

    Hello Chuck,
    Thank you for your reply.
    We have checked your link that this product is sold by roroauctions, which is not the seller of DROK (kuuco,iawoo,jenny).
    So we are not sure the technical characteristics and the instruction of this product.
    If for the product of DROK, the measured range of the meter is 0-10A, which is no need to add a shunt.
    Here the measured range is not the real measured current of the load, but the technical specified measured range of the meter.
    However, since it is not the product of our company and we are not sure the characteristics of it, this information is for reference.
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: Drok SKU:180081 #10058

    Hello Alan Fiebig,
    Thank you for your reply.
    Do you mean the CC function of the product work normally when it is at high current?
    Could you please send us some images of the display of the product when you set the output current to 5ma to let us check the problem details?
    Beg your understanding.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello shaun,
    Have you downloaded the software from the drokbox?
    There is an instruction in previous post which can help you to change the name on your bluetooth, please check it.
    If it is not work, please send us some images of your software setting to let us check the problem details.
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Dan Andrews,
    Thank you for writing in.
    Here the PDF file is the datasheet of the product, please check it.
    DATASHEET_200139
    Hope this is helpful to you.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: .036" 4Digit meter #10037

    Hello gregg,
    Thank you for your quick reply.
    This meter needs a 300A/75mv shunt.
    Here the PDF file is the datasheet of the product, please check it.
    DATASHEET_100060
    Hope this can help you.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: Drok SKU:180081 #10034

    Hello Alan Fiebig,
    Thank you for writing in.
    Could you please send some images of your wiring and the display of the product to let us check the problem details?
    And since the current you used to test is very small which will caused deviation, please test the CC function of the product with larger current.
    With your help, we can find a solution more quickly.
    Looking forward to hearing from you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Ken Nixon,
    Thank you for writing in and purchasing.
    Do you mean you want a AC voltage/amperage meter to monitor the 110V AC line?
    Could you please tell us more details of your need, such as the voltage/amperage range, the measured voltage/amperage range, the working environment, the measured temperature range, Fahrenheit or Celsius?
    And so sorry that we cannot find out the product you have purchased by “X00HYOU0L”, please tell us your order ID or the link of the product.
    With your help, we can find a solution more quickly.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Tzone,
    You’re welcome.
    We are so glad that it is helpful to you.
    If there is any questions, please feel free to contact us.
    Looking forward to hearing from you.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Andrea,
    Thank you for writing in.
    The temperature probe of this meter is 18B20, which cannot be changed to NTC probe.
    Hope you can understand.
    Best regards

    Drok
    Keymaster
    Post count: 2971

    Hello Mike Then,
    The green light is on, which means that the load is full charged.
    There is an image on the datasheet showing all the function of the button and the LED light, like the following image:
    091029
    Hope this is useful to you.
    Best regards

    Drok
    Keymaster
    Post count: 2971
    in reply to: .036" 4Digit meter #9995

    Hello gregg,
    Thank you for writing in.
    Could you please tell us your order ID or the link of the product?
    With your help, we can find a solution more quickly.
    Waiting for your reply.
    Best regards

Viewing 15 posts - 2,206 through 2,220 (of 2,965 total)