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Hello Martin Keogh,
Thanks for writing in.
For lithium battery, please refer to below instruction. If there are any more questions, please kindy contact us.
Best regards.


Hello Anatolii,
Thanks for writing in.
When OUT arrow pointing right means discharging, if it points left, that is charging.
The “OUT-” and “IN-” should be reversed. Would you please try to exchange the wires on “OUT-” and “IN-”?
Any more questions, please kindly contact us.
Best regards.
Hello Chris P,
Thanks for writing in.
Could you pleae tell us which wiring diagram did you refer to? To check what wrong it is, is it convenient for you to take a some images or video to show the whole connection? And how large is the independent power supply? Does it match your relay working voltage?
You can send images here or send it to Service@droking.com
Wait for your reply.
Best regards
in reply to: manuals for your product #35817Hello Richard,
Thanks for writing in.
We are sorry we don’t make face plate for 200311. Any more questions, please kindly contact us.
Best regards.
in reply to: SKU 200389 #35816Hello Jeff Wilcox,
We are sorry to hear that. Did you order 200389? Would you please kindly send order ID to Service@droking.com?
Please don’t worry, we will find solution for you once confirm what wrong it is.
Best regards.
in reply to: dc-dc converter #35811Hello curt snow,
Thanks for writing in.
aS FS11D12A3 is not a product code, we are sorry it is hard to confrim what it is. Could you please send a product link or your order ID ?
Best regards.
Hello Grover,
As per your descritpion, it seems you are talking about 200193.
Please check if it is this manual, https://www.droking.com/cs/wp-content/uploads/2019/04/200193.pdf
Best regards.
in reply to: Power Supply Problems #35805Hello Brad,
Thanks for writing in.
As per you description, we find this item 2001801002, please check if it is correct.
Could you please tell us how much the actual input current is? Do you mean the item power off or just turn off output after 3-5 seconds?
If possible, could you please kindly show that by video? In that way, we can check it more carefully.
You can try to share us Youtube video or send video to Service@droking.com
Best regards.
in reply to: 200389 Programming #35802Hello Matt Beard,
Thanks for writing in.
Here is instruction. 200389
Any more questions, please kindly contact us.
Best regards.
in reply to: Hello, Regarding the VAC9010H. #35795Hello Martin Ress,
Wire jumper is used to switch power supply mode, independent power supply or powered by measuring circuit.
Could you please kindly take some images to show your connection?
Best regards.
Hello Jacob,
Thanks for writing in.
Did you check if input power is enough for output? No matter buck or boost converter, they can only change voltage, but the total energy cannot be created or destroyed. Assume input power is 10w, output power is also 10W.
And regarding to current adjustment, it is used to limite output current insead of regulate current. Output current can’t be adjusted directly, which is decided by load mainly.
For example, preset output is 3A, but load need to draw 2A, the actual output should be 2A.When load need to draws over 4A , actual output will not be over 3A in that case
You can firstly confirm how muc the input power is and output power you need.Best regards,
Hello George,
Thanks for writing in.
As per your description, we think it should be this item,200139
Wiring is as shown belown,

————————————————————————————————————————
This image is to show you that actually there is short connection between 1,2 port and 3, 4 port. So you just need to connect power supply directly to 2, 3 port.

Best regards.
Hello William,
There is 5A fuse in input circuit. If device draws over 20A, power tube will also damage. In that case, it can’t work again even though you replace fuse. Therefore you need to make sure the max load current can’t be over 20A.
There are many converter can be used as battery charger. What is input and output range?
Best regards.
Hello William,
Thanks for your supporting.
As per your description, do you mean this item? 200305
The actual output current is decided by load, so if your battery draw over 20A, #200305 is not suitable. It will be damaged.
Best regards.
in reply to: DC step up converter. #35779Hello Brad mason,
Thanks for writing in.
Would you please tell us teh product code or product link so that we can check which item it is?
As per your description “supply voltage to the output to act as a charging port”, do you mean input 5v to output port? That is infeasible by any ways. We are sorry we don’t have such item.
Best regards
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