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Hello Austris,
We are sorry to hear that. There is no factory reset setting.
To get better calibration result, please find one adjustable power supply. If you use two different power supplys, it is hard to calibrate “10V” and “40v” at the same time.
For any more questions, please let us know
Best regards,
DROK
Hello Randy,
Please check wheteher it is this item, https://www.amazon.com/dp/B06XGD5SCB?ref=myi_title_dp
Would you please tell us more details about your connection? When you connect 3.6mV to IN1, what is the voltage levle on +5V, EN A, IN2?
Best regards,
DROK
in reply to: 12 volt Timer Relay issue #64434Hello Sultan Alboabdulla,
We replied to you in the below post. Would you pleaset tell us which item it is?
Best regards,
DROK
in reply to: JS-C33 Battery Indicator #64307Hello Vilson Batista,
Buzzer can’t be installed by user. You can order the version with buzzer directly, https://www.amazon.com/dp/B07759SLYP?ref=myi_title_dp
Best regards,
DROK
in reply to: Drok Boost converter not working #64304Hello Tyson Mitchell,
Buck converter can’t increase votlage. If you need to step up voltage ,please choose boost converter.
Best regards,
DROK
in reply to: 12 volt Timer Relay issue #63968Hello Sultan Alboabdulla,
Would you like to offer product link or SKU number so that we can confirm which one it is?
And did you set timing unit?
Best regards,
DROK
Hello Jeff Fogarty,
It just be out of stock, we have sent replenishment to Amazon watehoue. It will be available once Amazon finish receiving process.
Best regards,
DROK
in reply to: Sku 2001712003 #63851Hello Bud Stewart,
You just need to set alarm value as 000.0. Then alarm feature will be disabled.
Any more questions, please let us know.
Best regards.
in reply to: Calibrating #63850Hello,
To check how it is, would you like to show the problem by video? In that way, we can check problem more quickly.
Best regards,
DROK
Hello Sean Elledge,
Are you talking about this item, #2001710003? https://www.amazon.com/dp/B07759SLYP?ref=myi_title_dp
Is the voltage reading correct? And is there any device drawing power from battery?
Best regards.
in reply to: Boost/buck transformer won't boost. #63541Hello Tyson Mitchell,
It is hard to confirm which item it is, would you like to offer product link or SKU number?
Best regards,
DROK
in reply to: 12A Voltage Regulator #63539Hello Lindsay,
Would you like to offer product link or SKU number so that we can confirm which item it is?
Best regards,
DROK
in reply to: JS-C33 Programming submenus 2 & 3 #63538Hello Neil Hovdestad,
Are you talking about 2001710003? You can program menu 1 or menu 3, both are for battery type setting.
Menu 3 is custom setting, which is suitable for any battery type. You have to set a minimum and maximum voltage for battery.
Best regards.
in reply to: manuals for your product #63128Hello Jeff,
We have pdf manual on Amazon product details page, here is the link, please feel free to download it.
https://m.media-amazon.com/images/I/C1qiCZ9VrES.pdf
Best regards.
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